FAQs

Cleaning Bay offers every residential cleaning and maintenance task one can think of. Refer to our list above.

We’ll confirm your booking and assign a professional cleaning specialist to take care of your home.

Yes, you can via the customer portal at least a day before the scheduled date. Otherwise, a rescheduling/cancellation penalty will apply.

Pricing depends on the service selected, appointment timing, and the size of your home.

Even if our cleaners and technicians are experts in the field, Cleaning Bay always strives to be the best. We consistently train them to adapt to the changing needs.

If your request involves aircon servicing such as a chemical wash or overhaul, please discuss it with us during the booking process rather than on the day of service. For any cleaning or maintenance needs, contact our customer support team so we can arrange the most suitable schedule.

We highly recommend that you are around so you can guide them around the house. We don’t want any area to be missed.

We will keep all information you share with us confidential. No third party without direct involvement with the appointment will have access to your data.

You can always find the updated terms and conditions at the bottommost part of our website.